Conflict Resolution & Mediation

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Leadership and Self-Deception

The Arbinger Institute

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Powerful Phrases for Dealing with Difficult People

Renee Evenson

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The Thin Book of Trust, Third Edition

Charles Feltman

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Collaborating With the Enemy

Adam Kahane

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The Anatomy of Peace, Fifth Edition

The Arbinger Institute

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25 Ways to Win with People

John C. Maxwell

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Dealing with Difficult People

Tony Schwartz

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Humble Inquiry, 3rd Edition

Edgar H. Schein

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The Outward Mindset

The Arbinger Institute

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Bosses, Coworkers, and Building Great Work Relationships

Harvard Business Review

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Buy-In

John P. Kotter

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Charisma

Alexander Mikkelsen

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Getting Along

Amy Gallo

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How to Win Genuine Friends and Become a People Person

Rachael B.

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Pcos Pregnancy Treatment: An Ultimate Instruction to Get Pregnant With Pcos

Rose Dickens

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Possible

William Ury

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Powerful Phrases for Dealing With Workplace Conflict

Karin Hurt

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The Charismatic Leader

John C. Maxwell

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101 Tough Conversations to Have with Employees

Paul Falcone

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Bullyproof Your Workplace: Strategies to Prevent Workplace Bullying

Rae A. Stonehouse, RN

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Collaborative Intelligence

J. Richard Hackman

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Conflict Resolution at Work for Dummies

Vivian Scott

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Construction Disputes

Wayne Clark

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Customer Service Basics

Kimberly Peters

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Customer Service Training for Frontline Personnel

Kimberly Peters

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Difficult People: Dealing With Difficult People at Work

Colin Smith

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DIY Conflict Resolution

Nance L. Schick, Esq.

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Don't Get Mad at Penguins

Gabe Karp

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Encouraging the Heart

James M. Kouzes

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Great Boss Mentor: 13 Keys Necessary for Excellent Employee Management and Conflict Resolution

Tim L. Gardner

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Harvard Business Review on Winning Negotiations

Various Authors

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HBR Guide to Dealing with Conflict

Amy Gallo

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How to Lead When Your Boss Can't (or Won't)

John C. Maxwell

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How to Listen and How to Be Heard

Alissa Carpenter

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Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations, and Commun

Steph Roy McCallum

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Let It Settle Journal

Michael Galyon

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Little Book of Trauma Healing

Carolyn Yoder

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Mediation

Alain Lempereur

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Navigating a Toxic Workplace for Dummies

Catherine Mattice

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People Styles at Work...And Beyond

Robert Bolton

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Resolving Conflicts at Work

Kenneth Cloke

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Take the Bully by the Horns

Sam Horn

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The Art and Science of Real Estate Negotiation

Gabrielle Dahms

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The Art of Mediation - Key Skills for New Mediators

Michael Fraidenburg

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The Die Broke Financial Problem Solver

Stephen M. Pollan

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The Little Book of Restorative Justice for Sexual Abuse

Judah Oudshoorn

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The Mediator's Handbook

Jennifer E. Beer

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Workplace Conflict Resolution Essentials for Dummies

Vivian Scott