Conflict Resolution & Mediation

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Leadership and Self-Deception, Fourth Edition

The Arbinger Institute

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Powerful Phrases for Dealing with Difficult People

Renee Evenson

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The Thin Book of Trust, Third Edition

Charles Feltman

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Collaborating With the Enemy

Adam Kahane

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The Anatomy of Peace, Fifth Edition

The Arbinger Institute

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25 Ways to Win with People

John C. Maxwell

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Getting Along

Amy Gallo

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How to Lead When Your Boss Can't (or Won't)

John C. Maxwell

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The Mediator's Handbook

Jennifer E. Beer

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Conflict Resolution Skills

Kimberly Peters

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Customer Service Basics

Kimberly Peters

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Dealing with Difficult People

Tony Schwartz

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Difficult People: Dealing With Difficult People at Work

Colin Smith

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I Respectfully Disagree

Justin Jones-Fosu

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Leading the Unleadable

Alan Willett

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Little Book of Biblical Justice

Chris Marshall

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Managing Relationships at Work

Gerard Assey

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Mastering Hard Conversations

Mark Rosenberg

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Powerful Phrases for Dealing With Workplace Conflict

Karin Hurt

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The Charismatic Leader

John C. Maxwell

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The Outward Mindset

The Arbinger Institute

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Conflict Resolution in Business How to Handle Workplace Disputes & Challenges

Rayden Cole

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Creating a Drama-Free Workplace

Anna Maravelas

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Customer Service Training for Frontline Personnel

Kimberly Peters

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Customer Service Training for Service Technicians

Kimberly Peters

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Experimental Microeconomics From Daily Life, Volume 1

Temesgen Muleta-Erena

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Find Me the Money

Tracy Coenen

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From Conflict to Community

Gwendolyn Olton

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Harvard Business Review on Winning Negotiations

Various Authors

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Having Difficult Conversations

Harvard Business Review

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HBR Guide to Navigating the Toxic Workplace

Harvard Business Review

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How to Listen and How to Be Heard

Alissa Carpenter

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Humble Inquiry, 3rd Edition

Edgar H. Schein

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Instagram Marketing

Justin Cohen

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Leading the Unleadable Second Edition

Alan Willett

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Navigating a Toxic Workplace for Dummies

Catherine Mattice

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Nonflict

Amir Kfir

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Peaceful Leadership

Jeremy Pollack

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Resolving Conflicts at Work

Kenneth Cloke

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Shrinking Elephants

Genevieve Hawkins

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The Art of Focused Conversation, Second Edition

Various Authors

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The Elephant in the Boardroom

Edgar Papke

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The Essential Workplace Conflict Handbook

Barbara Mitchell

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The Little Book of Transformative Community Conferencing

David Anderson Hooker

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The Little Book of Trauma Healing

Carolyn Yoder

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The Neutrality Trap

Bernard S. Mayer

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Toxic Workplace!

Mitchell Kusy

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Wait, I'm the Boss?!?

Peter Economy, MBA