Customer Relations

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The Psychology of Selling

Brian Tracy

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Just Listen

Mark Goulston

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Be Our Guest

Various Authors

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The Trusted Advisor

David H. Maister

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New Sales. Simplified.

Mike Weinberg

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Go-Givers Sell More

Bob Burg

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Marketing

Brian Tracy

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The Innovator's Dilemma

Clayton M. Christensen

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Measure What Matters

Katie Delahaye Paine

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Digital Customer Success

Nick Mehta

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Jobs To Be Done

Stephen Wunker

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The 10 Golden Rules of Customer Service

Deb Duncan

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The Business of Belonging

David Spinks

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The Innovator's Dilemma

Clayton M. Christensen

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100 Proven Ways to Acquire and Keep Clients for Life

C. Richard Weylman

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Business relationship management

Robbie Wheeler

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Customer Success

Nick Mehta

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Emotional Intelligence for Sales Success

Colleen Stanley

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Hug Your Haters

Jay Baer

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Negotiation

Brian Tracy

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Public Relations for Dummies

Eric Yaverbaum

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The Customer Service Revolution

John R. DiJulius III

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The Experience Economy

James H. Gilmore

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The Lost Art of Closing

Anthony Iannarino

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A Complaint Is a Gift

Janelle Barlow

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AI for Marketing and Product Innovation

Dr. A. K. Pradeep

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Amp Up Your Sales

Andy Paul

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Delivering Knock Your Socks Off Service

Performance Research Associates

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Evergreen

Noah Fleming

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Harvard Business Review Sales Management Handbook

Prabhakant Sinha

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Ignore Your Customers (and They'll Go Away)

Micah Solomon

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Inside Your Customer's Imagination

Chip R. Bell

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Lean B2B

Etienne Garbugli

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Make Your Brand Legendary

Scott Wozniak

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Rehumanize Your Business

Ethan Beute

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Sandler Enterprise Selling

David Mattson

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Selling Professional Services the Sandler Way Or, Nobody Ever Told Me I'd Have to Sell!

Chuck Polin

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The 11 Laws of Likability

Michelle Tillis Lederman

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The Customer Excellence Enterprise

Wayne Simmons

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The Gold Standard

Colin Cowie

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The Growth Dilemma

Ryan Hamilton

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The Heart of Hospitality

Micah Solomon

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The Introvert's Edge

Derek Lewis

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The Power of Nice

Linda Kaplan Thaler

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The Referral of a Lifetime

Tim Templeton

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The Shocking Truth About Customer Service

Zoey Fraisers

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The Ultimate Guide to Launching Your Podcast

Stantheman Peters

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The Ultimate Question 2.0

Rob Markey