Culture Smart!
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Venezuela
The Essential Guide to Customs & Culture
by Russell Maddicks
Part of the Culture Smart! series
An influential oil producer with a colorful and charismatic president at its helm since 1999, Venezuela is a vast, sometimes frustrating, but never dull country. It is one of the most complex countries in Latin America and one of the least understood. An ambitious attempt to benefit the poor and redistribute oil wealth by President Hugo Chavez has seen a major political transformation in recent years that has put a severe strain on its traditional ties with the USA. He has made steadfast attempts to confront his powerful northern neighbor and reduce Venezuela's economic dependence on the United States. However, Miami remains the top holiday destination for Venezuelans traveling abroad, baseball beats soccer as the preferred sport, and teenage girls still cover their bedroom walls with American idols like Justin Bieber. Venezuelans are known for being friendly, gregarious, and outgoing. They value family over everything and love to criticize the status quo, but they are also fiercely proud and protective of their homeland and react poorly to criticism of their country from outsiders. Culture Smart! Venezuela takes you beyond the stereotypical descriptions of a tropical petro-state, famous for its beauty queens and its populist president, to provide you with an insider's understanding of the country and its people. Practical tips, valuable insights, and vital statistics will help you get to the heart of this vibrant, sometimes contradictory, and increasingly important country.
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(2)
Argentina - Culture Smart!
The Essential Guide to Customs & Culture
by Mary Godward
Part of the Culture Smart! series
The second-largest country in South America, Argentina has been through great changes in recent years. Its journey from dictatorship to democracy has left many scars, but these are largely eclipsed by the pride and resilience of the Argentinian people, who have developed a style, a language, and a joie de vivre that are all their own. Embracing much more than gaucho, tango, and soccer, Argentina is very unlike its neighbors. And, due to the unique way in which it evolved, is quite different from the expectations many visitors have of a stereotypical Latin American destination.
This new, updated edition of “Culture Smart! Argentina” looks at the attitudes and values of the people and how they' ve adapted to the challenges and events of the last decade. It introduces you to their customs, traditions, fiestas, lifestyle, and cuisine, and provides you with the essential tools to make the most of your time here.
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UAE
The Essential Guide to Customs & Culture
by John Walsh
Part of the Culture Smart! series
Full of people who aim to combine the ancient and the modern, the UAE is an extremely rewarding place to visit. Set on the southeastern coast of the Arabian Gulf, the country was once a poor desert land, a confederation of tribal sheikhdoms on the periphery of the Arab world, subsisting on pearl diving and fishing. It was a British protectorate until independence in 1971, after which seven of the sheikhdoms united to form a federation, the UAE. The discovery of oil in the 1950s transformed the country's fortunes, and the UAE today is a land of contrasts-embracing skyscrapers, high-tech communications, and luxury hotels, while conservative values and religion remain strong. The UAE is a major player in the shifting alliances of the Middle East and the war against radical Islam, simultaneously seeking a global leadership position while maintaining its social systems and slowly integrating women into public life without violating its core beliefs.
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France
The Essential Guide to Customs & Culture
by Barry Tomalin
Part of the Culture Smart! series
The French are "different." You'll often hear this in conversations among the "Anglo-Saxons," as the French like to call English-speakers. "Different" means charming, challenging, questioning, stylish, and doing things in their own way and to their own advantage. So what qualities make them so distinctive? And how do you get through to them? By looking at the attitudes and values of the French, and explaining how French life and business works, Culture Smart! France shows you how to fit in as a foreigner.
It gives practical advice on how to avoid faux pas and how to behave in different contexts. It takes you through French history, festivals, and traditions, and describes the French at home, on the road, in the restaurant, and at work.
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Malawi
The Essential Guide to Customs & Culture
by Kondwani Bell Munthali
Part of the Culture Smart! series
Nicknamed "The Warm Heart of Africa," "Land of the Lake," and "The Land of Smiling Faces," this small, landlocked country in southeast Africa offers travelers a true African experience. Within a single day, visitors can go on safari, enjoy sprawling tea gardens, and watch the sun sets over Lake Malawi, the third-largest lake in Africa and home to many rare species of fish. The country has nine unique national parks and wildlife reserves and has been home to many diverse African cultures, from the indigenous hunter-gathers to the incoming iron-working Bantu settlers. Dress, dance, masks, language, and traditional festivals all reflect waves of migrating tribes-those fleeing Shaka Zulu in the south, Swahili Arab slave traders in the east, and Bantu from Central Africa. Other cultural influences came through the slave trade routes, contact with Portuguese and Indian traders, and English missionaries who introduced Victorian-era buildings. This historic blend has produced a people who are strong, good-humored, conservative, traditional, yet adaptable, creative, loyal, and hard-working.
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(1)
Brazil - Culture Smart!
The Essential Guide to Customs & Culture
by Sandra Branco
Part of the Culture Smart! series
Don't just see the sights―get to know the people.
For many people Brazil conjures up images of football, Carnaval, and fine coffee, but it's much more than beaches and bossa nova. If we could choose only one word to describe Brazil, it would be diversity. The variety of lifestyles, ethnic groups, landscapes, and climates is simply enormous.
Jeitinho is how Brazilians deal creatively with life's everyday complications. Literally translated as a "little way," in practice it means that regardless of the rules or systems in place, where there is a will there is also usually a solution to be found. The jeitinho is so ingrained in daily life that you can see examples everywhere; managing to get a seat when all the places are booked up, traveling with more luggage than is allowed, or successfully ordering something that isn't even on the menu.
Culture Smart! Brazil is your guide to understanding the Brazilian people, their values, and the complexities of their national identity. Familiarize yourself with their traditions, culture, and way of life and your experience in this beautiful and life-affirming country will be greatly enriched.
Have a more meaningful and successful time abroad through a better understanding of the local culture. Chapters on values, attitudes, customs, and daily life will help you make the most of your visit, while tips on etiquette and communication will help you navigate unfamiliar situations and avoid faux pas.
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Costa Rica – Culture Smart!
The Essential Guide to Customs & Culture
by Jane Koutnik
Part of the Culture Smart! series
Costa Rica is renowned for its tropical beauty and for the warmth of its inhabitants- the " Ticos." With an infectious enthusiasm for life, the Ticos are a proud people who cherish their democracy in a region that has seen generations of political unrest. Culture Smart! Costa Rica explores the complexities of modern life in this lush coastal country. It introduces you to the key historical events that have shaped who the Ticos are today, and describes the values, attitudes, customs, and traditions that you are likely to encounter. You will get an insider' s view of the Ticos' home life, how they socialize, how they spend their down time, and how they do business. This insight will open the door to a far richer experience on the ground, while practical information on getting around and communication will smooth your path. Bienvenidos!
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Austria
The Essential Guide to Customs & Culture
by Peter Gieler
Part of the Culture Smart! series
Austria has produced some of the world's finest composers, dazzled us with an imperial Baroque architecture, and led the way with groundbreaking psychoanalysis. It has taught us to waltz, defined what a real coffee house is, and given us one of Europe's most popular winter playgrounds. All this from one small nation, roughly the size of South Carolina. Historically the country was a land of transit along the Danube route, and the meeting of Germanic, Mediterranean, and Eastern European peoples helped to shape the Austrians of today. They have turned their heritage and culture to good advantage, developed new high-tech industries, established relationships with their former Communist neighbors as well as their EU partners, and have enjoyed a small economic miracle. Culture Smart! Austria describes the real people in the picture postcard, offering key insights into everyday Austrian life and equipping you to discover for yourself the many qualities of this lively people.
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Portugal
The Essential Guide to Customs & Culture
by Sandy Pinto Basto
Part of the Culture Smart! series
Don't just see the sights―get to know the people.
Legend has it that when Caesar's general arrived on Portuguese soil in the first century CE, he claimed to have discovered a country blessed with a mild climate and a beautiful coastline, but whose inhabitants were ungoverned and ungovernable. Today, the Portuguese are still impulsive, set in their ways, and resistant to change, yet they are ever charming, romantic, and nostalgic, with an unshakable loyalty toward family and friends.
Culture Smart! Portugal takes you beneath the surface of this fascinating country and shows you how to blend in and make the most of your visit. In these pages, you will gain insight into Portuguese priorities and learn how to tap into a helpful and resourceful nature that is often overlooked by the casual visitor. Beneath a sometimes vociferous manner, the Portuguese are laid-back and gentle, so slacken your pace, put away your watch, and enjoy the rich meals, lively festivals, and ancient traditions of this great land.
Have a more meaningful and successful time abroad through a better understanding of the local culture. Chapters on values, attitudes, customs, and daily life will help you make the most of your visit, while tips on etiquette and communication will help you navigate unfamiliar situations and avoid faux pas.
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Finland - Culture Smart!
The Essential Guide to Customs & Culture
by Various Authors
Part of the Culture Smart! series
Don't just see the sights-get to know the people.
The people of this land of white summer nights and pristine lakes are famous for their sisu, a form of enterprising stoicism. They are survivors: if you were stranded on a desert island, your ideal companion would be a Finn. Before you knew it, the sauna would be ready, fishhooks positioned, a fire burning, and any edible berries picked and prepared for eating. Shaped by the harsh physical beauty around them, the Finns can be melancholy, yet have a great sense of humor. Their music is often in the minor key, but they love to dance, sing, and perform. They cherish their traditions, from name days to near-pagan rituals, yet they are great innovators.
Culture Smart! Finland describes the historical, geographical, and cultural influences that have shaped the Finnish psyche, and guides you through the working and social lives of the Finns today, offering you a deeper, more rewarding experience of this beautiful land.
Have a richer and more meaningful experience abroad through a better understanding of the local culture. Chapters on history, values, attitudes, and traditions will help you to better understand your hosts, while tips on etiquette and communicating will help you to navigate unfamiliar situations and avoid faux pas.
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Kazakhstan
The Essential Guide to Customs & Culture
by Dina Zhansagimova
Part of the Culture Smart! series
Kazakhstan, one of the largest countries on earth, was long hidden from the rest of the world behind the Iron Curtain, and continued to remain unnoticed among the "stans" of Central Asia that gained independence from the Soviet Union in the early 1990s. Now, twenty years later, it has emerged as a modern state with far-reaching ambitions. It has developed rapidly over the last decade, raising a brand-new capital in the middle of its vast, empty grasslands, and stepping up to take the leading position in the region. Blessed with great reserves of oil, gas, and mineral resources, it is politically and economically stable, and the richest country in Central Asia. The seemingly endless expanse of the Kazakh Steppe takes visitors by surprise. In the east and southeast, the terrain eventually changes to picturesque highlands and mountains, providing natural habitats for a number of rare animal and bird species. Once home to ancient civilizations, this immense land has yielded a wealth of archaeological artifacts. The modern Kazakh people emerged from the rise and fall of a succession of medieval Turkic states before being absorbed into the Russian Empire. They were pastoral nomads, self-sufficient, free, and famously adaptable. Their openness and generosity of spirit have survived against all the odds of a grim history. Today Kazakhstan is open for business, and receptive again to outside cultural influences. Culture Smart! Kazakhstan introduces Western readers to this complex, unknown people. It guides you through their traditions, customs, and social values. It describes how they behave at work, at home, at leisure, and on the street, and what they eat and drink. There are vital tips on communicating, and invaluable insights into Kazakhstan's dynamic business culture and economy.
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Argentina - Culture Smart!
The Essential Guide to Customs & Culture
by Mary Godward
Part of the Culture Smart! series
Don't just see the sights―get to know the people.
The second-largest country in South America, Argentina has been through great changes in recent years. Its journey from dictatorship to democracy has left many scars, but these are largely eclipsed by the pride and resilience of the Argentinian people, who have developed a style, a language, and a joie de vivre that are all their own. Embracing much more than gaucho, tango, and soccer, Argentina is very unlike its neighbors. And, due to the unique way in which it evolved, is quite different from the expectations many visitors have of a stereotypical Latin American destination.
This new, updated edition of Culture Smart! Argentina looks at the attitudes and values of the people and how they've adapted to the challenges and events of the last decade. It introduces you to their customs, traditions, fiestas, lifestyle, and cuisine, and provides you with the essential tools to make the most of your time here.
Have a more meaningful and successful time abroad through a better understanding of the local culture. Chapters on values, attitudes, customs, and daily life will help you make the most of your visit, while tips on etiquette and communication will help you navigate unfamiliar situations and avoid faux pas.
ebook
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Russia - Culture Smart!
The Essential Guide To Customs & Culture
by Culture Smart!
Part of the Culture Smart! series
Don't just see the sights-get to know the people.
Discovering the Russian soul is like opening a matryoshka, a Russian doll, revealing the many layers. The Russian orthodox religion is unique; Russian history is tragic; and the people are unpredictable. Russia s military and political power, as well as the rich contribution of its art and culture, is the result of an inner dynamic not always understood by outsiders.
Culture Smart! Russia sets out to help you to become a more perceptive traveler, and to make your trip more personally fulfilling. It explores the connections between Russia s turbulent past and its paradoxical present; it describes present-day values and attitudes, and offers practical advice on what to expect and how to behave in different social circumstances.
Have a richer and more meaningful experience abroad through a better understanding of the local culture. Chapters on history, values, attitudes, and traditions will help you to better understand your hosts, while tips on etiquette and communicating will help you to navigate unfamiliar situations and avoid faux pas.
ebook
(1)
Guatemala - Culture Smart!
The Essential Guide To Customs & Culture
by Russell Maddicks
Part of the Culture Smart! series
The largest and most populous Central American country, Guatemala is a land of contrasts and contradictions. It offers great physical beauty alongside ancient Mayan ruins and a conglomeration of diverse peoples and cultures. It is also unique in Central America in that more than half its population is of Mayan Indian origin. Today the country reflects a combination of ancient Mayan heritage, Spanish colonialism, and modern Western influences, mainly from the United States.Culture Smart! Guatemala introduces you to the complexities of Guatemalan society and shows how history has shaped the values and attitudes you will encounter. It describes different aspects of Guatemalan life, from festivals and cuisine to socializing and doing business. This new and updated edition provides key insights into the minds and hearts of Guatemalans today and offers practical advice on how to make the most of your time while being a savvy and considerate guest.
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Vietnam - Culture Smart!
The Essential Guide to Customs & Culture
by Various Authors
Part of the Culture Smart! series
Don't just see the sights―get to know the people.
Vietnam is one of Southeast Asia's most fascinating and alluring countries; its rich history, fragrant and flavorful cuisine, and offerings of fast-paced city life, sun-soaked coastline, and idyllic rural getaways are drawing travelers from around the globe once more.
Since having emerged from two decades of war in 1975, the country has undergone a period of rapid and far-reaching change, and today its people have their eyes fixed firmly on the horizon. Culture Smart! Vietnam is for those who want to learn about the values, sensibilities, and modern way of life of the Vietnamese. It explains deep-seated attitudes and describes some of the social, economic, and cultural changes now under way. Aimed at helping you make the most of your time abroad, it also gives practical advice on what to expect and how to behave in unfamiliar situations so you can discover for yourself the warmth and humor of this tough, resilient people.
Have a more meaningful and successful time abroad through a better understanding of the local culture. Chapters on values, attitudes, customs, and daily life will help you make the most of your visit, while tips on etiquette and communication will help you navigate unfamiliar situations and avoid faux pas.
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Ethiopia
The Essential Guide to Customs & Culture
by Sarah Howard
Part of the Culture Smart! series
Set in Africa, but not wholly African, Ethiopia exists simultaneously in different time periods. Culture Smart! Ethiopia unpacks the values, attitudes, and traditions of this culturally rich nation. Etiquette in daily life, socializing, and communicating are all helpfully described, and advice is given to on how make the most of a visit. Above all, it provides the tools to do so in a considerate and sensitive manner.
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Ghana - Culture Smart!
The Essential Guide to Customs & Culture
by Culture Smart!
Part of the Culture Smart! series
Don't just see the sights-get to know the people. Ghana is among the friendliest and safest countries in Africa. Visitors are warmly welcomed but are expected to be sympathetic to local customs and beliefs, and to follow certain codes of conduct.
Culture Smart! Ghana describes the complexities and nuances of Ghanaian society with clarity and humor, and offers the reader an opportunity to get to know Ghanaians on their own terms, and to enjoy all that this beautiful country has to offer.Have a richer and more meaningful experience abroad through a better understanding of the local culture. Chapters on history, values, attitudes, and traditions will help you to better understand your hosts, while tips on etiquette and communicating will help you to navigate unfamiliar situations and avoid faux pas.
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South Africa
The Essential Guide to Customs & Culture
by Isabella Morris
Part of the Culture Smart! series
South Africa has been described as "A World in One Country" and a "Rainbow Nation." Its landscape ranges from miles of glorious beaches to the inland desert of the Karoo, the sweeping grasslands of the Highveld plateau, and the subtropical bush of the Lowveld. Its ethnic makeup is equally varied. There are eleven official languages, nine major black African tribes, two major white tribes, as well as a representation of all the world's major religions. It has a free market economy while communists share in government; one of the world's most liberal constitutions and a deeply patriarchal society; and very rich and very poor people coexisting. South Africa has come through fire, and although there is still considerable heat, it is doing pretty well. This insiders' guide will introduce you to the universal warmth and cultural diversity of its people, explain the backdrop of their troubled past, and familiarize you with their everyday life so that you'll feel comfortable whether you're invited to a shack in the townships, a mansion in the suburbs, or a braai on the beach. You'll learn how to stay safe in potentially dangerous areas, and you'll know where to go if you want to feel like the only person on the planet.
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Turkey
The Essential Guide to Customs & Culture
by Charlotte McPherson
Part of the Culture Smart! series
Don't just see the sights-get to know the people.
At first glance, Turkey may seem Westernized and entirely "modern"-but appearances can be misleading. It is above all a land of contrasts, a heady mixture of Oriental etiquette and ultramodern city life, deep-rooted religious faith and determined secularism, a fierce sense of national pride and openness to foreign ideas. The Turkish people are very much their own center of gravity, and for the unwary visitor there are pitfalls to avoid as well as great riches to be found.
Culture Smart! Turkey is an invaluable guide to the intricate ins and outs of this culturally rich and complex society. This updated edition outlines the complex history of Anatolia, provides key insights into contemporary Turkish values and attitudes, describes important customs and traditions, and reveals what life is like for the Turks at home, at work, and at play. It also offers practical tips and information about what to expect and how to navigate different social situations.
In this unique mix of Islamic and European cultures, the Turks are extremely hospitable. If you show an interest in their culture and respect for their point of view, they will repay your effort many times over.
Have a richer and more meaningful experience abroad through a better understanding of the local culture. Chapters on history, values, attitudes, and traditions will help you to better understand your hosts, while tips on etiquette and communicating will help you to navigate unfamiliar situations and avoid faux pas.
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Philippines - Culture Smart!
The Essential Guide to Customs & Culture
by Various Authors
Part of the Culture Smart! series
Don't just see the sights-get to know the people.
The Philippines may appear to be one of the most Westernized countries in Asia. However, the realities of Filipino life are complex; the faÇade of the English language does not run deep.
Culture Smart! Philippines gives you the inside story of this unique and attractive country and unpacks the daily lives of its inhabitants. An explanation of the values, attitudes, and customs of the Filipinos today opens the way to a more meaningful experience, while an abundance of practical information on socializing, working, shopping, and communicating will help to make it a more enjoyable experience, too.
Have a richer and more meaningful experience abroad through a better understanding of the local culture. Chapters on history, values, attitudes, and traditions will help you to better understand your hosts, while tips on etiquette and communicating will help you to navigate unfamiliar situations and avoid faux pas.
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Panama
The Essential Guide to Customs & Culture
by Heloise Crowther
Part of the Culture Smart! series
Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships. Culture Smart! offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit-whether on business or for pleasure-into a memorable and enriching experience. Contents include: * customs, values, and traditions * historical, religious, and political background * life at home * leisure, social, and cultural life * eating and drinking * do's, don'ts, and taboos * business practices * communication, spoken and unspoken.
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Germany - Culture Smart!
The Essential Guide To Customs & Culture
by Culture Smart!
Part of the Culture Smart! series
Despite superficial appearances, Germany is a country that operates very differently from the USA and Britain. German history is more than a thousand years old and the relatively new German nation-state encompasses an astonishing variety of cultural and regional differences. German society is in a state of flux as people respond to immigration and a tough economic climate, and traditional attitudes are softening as German business globalizes. Culture Smart! Germany aims to show you what treatment to expect, what pitfalls to avoid, and how to build rapport and credibility with this culturally rich and inventive people in the heart of Europe.
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Canada
The Essential Guide to Customs & Culture
by Diane Lemieux
Part of the Culture Smart! series
Don't just see the sights, get to know the people.
Unsuspecting outsiders often assume that Canadians are just like their American neighbors, if perhaps a little more modest. However, there is much more to it than that. Canadian society is a complex mosaic of distinct cultural identities that vary from province to province, and with high levels of immigration, it is one of the most multicultural societies in the world. The country's unique development through devolution, rather than revolution, affects the way Canadians view the world and their place in it, and numerous events of the last decade have challenged their self-image and tested its substance.
“Culture Smart! Canada” takes you to the heart of this diverse nation. It unpacks the key chapters in their history, describes the values that Canadians hold dear, and the attitudes that you are likely to encounter. It introduces you to the people and describes their way of life, at home, work, and play.
Have a more meaningful and successful time abroad through a better understanding of the local culture. Chapters on values, attitudes, customs, and daily life will help you make the most of your visit, while tips on etiquette and communication will help you navigate unfamiliar situations and avoid faux pas.
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Dominican Republic – Culture Smart!
The Essential Guide to Customs & Culture
by Ilana Benady
Part of the Culture Smart! series
If you are looking for a country where everything works like clockwork, now might be a good time to turn back. If you can relax and go with the flow, however, you will experience a land diverse in environment, a rich and dynamic culture, and a people whose friendliness is legendary. Flamboyant, resilient, generous, and headstrong, the Dominican psyche embodies the country' s turbulent historical inheritance and reflects the diversity of their ethnicity. Centuries of Spanish rule, African influence, and the indigenous Taino legacy combine to form a cultural tapestry that is entirely unique. This updated edition of Culture Smart! Dominican Republic looks at the beating heart of Dominican life. It explores the central role of family and social ties, and the significance of music, dance, and festivals. From the lively rhythms of merengue and bachata to the national love of baseball and the colorful cuisine, visitors will gain an insight into the passions, traditions, and values that define the Dominicans today.
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Colombia
The Essential Guide to Customs & Culture
by Kate Cathey
Part of the Culture Smart! series
Colombia has a spectacular and variant landscape, embracing tropical beaches, highland plateaus, the rugged, snow-capped peaks of the Andes, arid deserts, and dense Amazonian jungle. Colombian society is equally diverse. Stylish, cosmopolitan cities coexist with poverty in the beautiful countryside. As a result of the 16th-century Spanish conquest, modern Colombia's multiethnic society is a synthesis of Spanish, indigenous, and African traditions-evident in the music, in the food, and in Barranquilla's famous Carnival. The Colombian people are emerging from decades of crushing civil war and lawlessness with their spirits unbroken. Animated, lighthearted, and ever ready to enjoy the moment, they are looking to the future with hope and are eager to share their rich and beautiful country with the outside world. This pocket-sized book reveals Colombia's key customs and traditions, examines life at home and at work, and introduces some distinct and delicious culinary quirks. There is also advice on safe travel, vital information on how business is done, and how to communicate effectively across the cultural divide.
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New Zealand - Culture Smart!
The Essential Guide to Customs & Culture
by Lyn McNamee
Part of the Culture Smart! series
Don't just see the sights-get to know the people.
New Zealand, or Aotearoa (the "Land of the Long, White Cloud") as it is known by the Maori population, is a land of myth and reality, contrast and contradiction, rolling hills and glacial mountains, native bush and gentle farmland. Its people are friendly and welcoming and will often go the extra mile to help you without expecting anything in return.
Maori heritage and culture are an integral part of Aotearoa today, and wherever you go, its influence is palpable. As a nation of immigrants, New Zealanders are used to newcomers, yet those who take the time to learn about the country's traditions and the values that people hold dear will be rewarded with a more meaningful and enriching experience of this beautiful land.
Culture smart! New Zealand helps you get to the heart of this diverse and multicultural nation. It examines the impact of history, religion, and politics, while tips and vital insights into Kiwi attitudes, customs, and social life will help deepen your experience of this country and its fair-minded people.
Have a richer and more meaningful experience abroad through a better understanding of the local culture. Chapters on history, values, attitudes, and traditions will help you to better understand your hosts, while tips on etiquette and communicating will help you to navigate unfamiliar situations and avoid faux pas.
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Netherlands
The Essential Guide to Customs & Culture
by Sheryl Buckland
Part of the Culture Smart! series
Taking readers beyond the stereotypical images of windmills, clogs, and tulips, this pocket-sized guide helps visitors understand the complex layers of identity in this small, densely populated country on Europe's northwestern seaboard. With roots as a maritime nation that built a network for transportation, defense, and trade, the Netherlands of today is still a prime economic hub of Europe. The Netherlands is also famous for its liberal attitudes, recently challenged by high levels of immigration, and is home to an intelligent, cosmopolitan, enterprising, tolerant, and modest people. The visitor or business traveler will find that the predominant attitude continues to be one of "live and let live," and that many different communities live alongside each other in harmony.
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Denmark
The Essential Guide to Customs & Culture
by Mark Salmon
Part of the Culture Smart! series
Mention Denmark and some people will think of marauding Vikings with horned helmets or one of Denmark's more famous exports-Carlsberg beer-or the fairy tales of Hans Christian Andersen. But of the Danes themselves they may know very little. The Danes tend to be more relaxed and less formal than their fellow Scandinavians-and more independently minded. In fact, Denmark used to be referred to by its puritanical northern neighbors as "the loose woman to the south." This book gives an insider's perspective on Danish home, work, and social life, and on the Jantelov-the principles underpinning the traditional Scandinavian virtues of modesty, equality, and social cohesion, but which also warn against the dangers of individualism. This book offers many practical tips on travelers should conduct themselves in Denmark and what to expect in social situations. Readers will discover that, beneath their quiet northern reserve, the Danish people are friendly, fair-minded, civilized, and warm.
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Norway
The Essential Guide to Customs & Culture
by Linda March
Part of the Culture Smart! series
Culture Smart! Norway steers you through the social and professional encounters of your visit to this new culture. By deepening your understanding it will enable you to establish real friendships and business partnerships. Tips on meeting and communicating make socializing a pleasant experience, and chapters on the customs and traditions that form the bedrock of family life give a glimpse inside a Norwegian home. And as well as offering an insight into their values and attitudes, the book describes how the Norwegian commercial world operates-vital information for anyone doing business with one of the world's wealthiest nations. The need to survive in a difficult, isolated terrain and an often harsh climate forged a people who are hardworking and self-sufficient. On first meeting, the Norwegians are serious, polite, law-abiding, and hardy. They are also very private, which can make newcomers feel as if they have come up against a stone wall. Getting to know them takes time, but when you are able to read the signs that take you behind that façade you will meet the friendly, fun-loving, family-oriented people hiding on the other side.
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Nicaragua
The Essential Guide to Customs & Culture
by Russell Maddicks
Part of the Culture Smart! series
More and more travelers are discovering the delights of Nicaragua-a land of lakes and volcanoes. The image has persisted of a country racked by revolution and war, but the reality awaiting travelers couldn't be more different. The largest country in Central America, Nicaragua is also one of the most diverse and least explored, with a chain of puffing volcanoes along the Pacific coast, two huge freshwater lakes, important rainforest reserves on the tropical Mosquito Coast, and tiny, picture-postcard Caribbean islands where English Creole is the lingua franca. Travelers' budgets will stretch further here than in other Latin American destinations, and around every corner, there are cobblestone streets, high-altitude coffee plantations, world-class bird-watching, perfect surf, and Flor de Caña, the smoothest rum that ever came out of an oak barrel. Culture Smart! Nicaragua offers readers an insider's view of the country and its people. It explores Nicaragua's national traditions, turbulent history, tasty local dishes, fun fiestas, and unique cultural expressions. It arms readers with key phrases in Nica-speak, or Nicañol, so you can break the ice, and provides insights into what the people of Nicaragua are like at home, at play, and in business.
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Laos
The Essential Guide to Customs & Culture
by Nada Matas-Runquist
Part of the Culture Smart! series
Culture Smart! Laos offers in-depth information to visitors seeking a genuine experience, including essential insights and advice on local customs and lifestyle. The information, collected through research and the experience of living and working in this beautiful country, is also of great use to businessmen and prospective investors. Once known as "the Kingdom of a Million Elephants under the White Parasol," Laos is a landlocked country of great contrast and beauty in the heart of the Indochinese peninsula. Visitors quickly relax and enjoy the vibrancy and color of bustling marketplaces with their aromatic spices, tropical fruits, and huge wicker baskets containing many varieties of rice. You may glimpse a group of monks of all ages wandering past in flowing orange robes, and later hear their chanting emanating from within the temple walls. Passing a line of children in school uniform, chattering and laughing noisily, you will always be greeted with a gracious bow and "sabaidee." Whatever the purpose of your visit, in Laos you will always be greeted with warmth, courtesy, and hospitality, and feel completely safe.
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Bangladesh
The Essential Guide to Customs & Culture
by Urmi Rahman
Part of the Culture Smart! series
Standing astride two continents and stretching from Europe to the Middle East, Turkey is both feared by the West and wooed by it. Travelers have always been drawn to its glorious cultural heritage and heroic landscapes, and today, thanks to its burgeoning economy, growing geo-political importance, and young population, it is attracting more foreign visitors than ever. This new, updated edition of Culture Smart! Turkey reveals a nation in transition. Over the last two decades, living conditions have improved greatly and Turkey is now classified as a developed country with an emerging market economy. Viewed by many as a model for outward-looking Islam, it is a country with laws to protect against religious paternalism, where restaurants are open during the fast of Ramadan, and where headscarves or no scarves can be worn in universities, schools, and public offices. Turkey continues to seek EU membership, but the road to accession has been full of twists and turns and the outcome is uncertain. The country is rapidly modernizing. The cities are being transformed with skyscrapers and gated communities. Politically, Turkey has changed dramatically over the past decade and today society is polarized between secularists and traditionalists. While Turkey is in many ways Western and modern, Islamic tendencies are strong. The situation can vary widely between, and even within, different parts of society, and, across the board, there are still forms of behavior that are taboo. One thing is certain. Turkey's culture and social life are changing. Culture Smart! Turkey is an invaluable guide to the intricate ins and outs of a rich and complex society. Whether you are planning a vacation or traveling on business, it is vital to be aware of appropriate behavior in different situations, and if you show a genuine interest in their culture and respect for their values, you will win the lasting friendship of your hosts.
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Australia
The Essential Guide to Customs & Culture
by Barry Penney
Part of the Culture Smart! series
Australia is different - a vast island-continent with distances so great that the capital of Western Australia is closer to Singapore than it is to Sydney. The landscape embraces magnificent tropical rainforests and deserts the size of several European states; temperate areas that sustain a flourishing wine industry, making Australia the world's fourth largest wine exporter; a sixteen-thousand-mile coastline of breathtaking beaches; and its unique fauna is testament to the country's 'down-underness.' Indigenous Australians have inhabited the continent for more than fifty thousand years, yet European settlement is just over two hundred years old. Since the end of the Second World War, the country has opened its doors to a hugely diverse immigrant population and slowly shaken off the mantle of British influence, transforming what was perhaps one of the dullest nations into one of the most stimulating. The Australians' old settler mentality - regarding themselves as 'battlers,' and embarrassed by their lack of sophistication - has given way to a new national confidence. The achievements of Australia's artists, sportspeople, entertainers, scientists, and businesspeople put them on the global stage. Despite the diversity of ethnicities there is a pervasive homogeneity among Australians: a generosity of spirit and a forthrightness, sometimes disarming for the visitor. A sense of fairness and equality is valued, as is the ability not to take oneself too seriously. Culture Smart! Australia introduces you to a young nation with one of the world's highest standards of living, 'where people work to live' in order to enjoy a lifestyle that many across the globe covet, and in which Australians take great pride (and don't mind telling you about).
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Iran
The Essential Guide to Customs & Culture
by Stuart Williams
Part of the Culture Smart! series
Iran is rarely out of the headlines, and there is likely to be a rush of interest from tourists and investors if the provisional framework agreement reached in April 2015 is implemented, lifting most sanctions in exchange for limits on its nuclear program for at least ten years. Western fascination with Iran is nothing new. For centuries, foreigners have been entranced by a country that is quite distinct from all others in the region. Iran is home to one of the world's oldest civilizations. Travelers have long been seduced by the echoes of the extraordinary ancient history contained in the word "Persia." But Iran is also a modern society that is experiencing great change. Although it is still feeling the effects of the Islamic Revolution of 1979, social restrictions have loosened considerably in recent years. Strict Islamic rules coexist with an increasingly dynamic society driven by an overwhelmingly young population. Animosity toward the West at a political level sits side-by-side with a wholehearted welcome for foreigners as individuals. Culture Smart! Iran takes you beyond the clichés to show how life in Iran really is and how you can feel comfortable in its society. It offers insights into a country full of surprises. Despite Iran's deep commitment to Islam, the pre-Islamic Zoroastrian past is still part of everyday culture. Its language, Farsi, shares linguistic roots with English and French. It is a country where one of the more genuine democracies in the Middle East is overlaid by an unelected theocracy. And where "no thank you" really does sometimes mean "yes please." If nothing else, this entrancing, beautiful, and sometimes infuriating place is a country whose inhabitants genuinely wish visitors Khosh amadi!-Welcome!
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Estonia
The Essential Guide to Customs & Culture
by Clare Thomson
Part of the Culture Smart! series
Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships. Culture Smart! offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit-whether on business or for pleasure-into a memorable and enriching experience. Contents include: * customs, values, and traditions * historical, religious, and political background * life at home * leisure, social, and cultural life * eating and drinking * do's, don'ts, and taboos * business practices * communication, spoken and unspoken.
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Uzbekistan
The Essential Guide to Customs & Culture
by Alex Ulko
Part of the Culture Smart! series
Culture Smart! Uzbekistan will take you beyond the standard descriptions of minarets, kebabs with vodka, embroidered skullcaps, and Soviet-style bureaucracy. It will make you aware of the value systems, attitudes, and behaviors of the different cultural groups in the country, and offer an insider's view of Uzbekistan's fascinating history, national traditions, various cuisines, and cultural scene. It will tell you what the peoples of Uzbekistan are like at home, at play, and in business, and give practical advice on how to behave in different situations so as to make the most out of your visit. Uzbekistan is a land of paradoxes, both enjoyable and surprising for foreign visitors. It is famous for its fabulous architectural monuments and the exotic spirit of the Great Silk Road, the ancient trade route connecting East and West. Uzbekistan is a multicultural society where old and revived traditions coexist with modernity.
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Cuba
The Essential Guide to Customs & Culture
by Russell Maddicks
Part of the Culture Smart! series
Cuba is a land of contradictions that is easy to enjoy but difficult for first-time visitors to decipher. The largest island in the Caribbean, it is a tropical paradise that Christopher Columbus called "the most beautiful land that human eyes have ever seen." It is famous for the romantic charm of its crumbling colonial cities, the beauty of its white sand beaches, and its irresistible Afro-Cuban dance beats. But it is also a land of shortages and tight government control, which has been in a sixty-year political standoff with its superpower neighbor, the USA. The homegrown version of single-party socialism created by Fidel Castro has kept Cuba in a Cold War time warp that only now is beginning to change. As travel restrictions are relaxed US tourists can once again visit the island. Greater flexibility toward private enterprise is opening it up to boutique hotels and high-quality home-based restaurants. There is a boom in special-interest tourism for cyclists, hikers, birdwatchers, and scuba divers, while foreign entrepreneurs are eagerly exploring investment opportunities. Culture Smart! Cuba will take you beyond the usual descriptions of Havana nightlife, vintage cars, and hand-rolled cigars and give you an insider's view of an island that is teetering on the brink of historic change. It offers insights into Cuba's fascinating history, national icons, unique food, vibrant cultural scene, and world-renowned music. Practical tips help business travelers gain an edge on the competition. But most of all, this book aims to show you how best to break the ice and get a better understanding of the infinitely resourceful Cuban people, who despite severe hardships and shortages over many years remain optimistic and fiercely proud of their heritage and culture.
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Lithuania
The Essential Guide to Customs & Culture
by Lara Belonogoff
Part of the Culture Smart! series
Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships. Culture Smart! offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit-whether on business or for pleasure-into a memorable and enriching experience. Contents include: * customs, values, and traditions * historical, religious, and political background * life at home * leisure, social, and cultural life * eating and drinking * do's, don'ts, and taboos * business practices * communication, spoken and unspoken.
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Nigeria
The Essential Guide to Customs & Culture
by Diane Lemieux
Part of the Culture Smart! series
Nigeria, the most populous country in Africa with an internal market of 150 million people and an economy growing at around 8 percent a year, is potentially Africa's next powerhouse. It is nearly one and a half times the size of Texas, with a landmass varying from sandy beaches and tropical jungles, to plains, mountains, and desert. This important West African nation is made up of 250 culturally distinct ethno-linguistic groups. The largest communities are the Hausa in the north, rooted in the Islamic city-states of the famed trans-Saharan trade routes; the Yoruba of the southwest, where ancient kingdoms nurtured some of Africa's best-known art forms; and the Igbo of the southeast, where decentralized, egalitarian communities have produced many of the country's most successful traders and businessmen. Nigeria has had a bad press: international reports of violence, corruption, and natural disasters completely overlook the vibrancy and artistic sophistication of its diverse cultural groups, most of whom live peacefully in mixed communities. Although Nigeria is the world's fifth-largest producer of oil, there is a huge disparity in income. The competition for scarce resources and the country's dense diversity have fostered ingenuity and perseverance on the part of its ambitious citizens. They are natural entrepreneurs, and intelligent and shrewd negotiators. They are also proud, and sensitive to criticism. Most are devout, gregarious, and hospitable, and disgusted by corruption. Now, in the twelfth consecutive year of democracy after years of military rule, major political and economic reforms are under way. Culture Smart! Nigeria is a unique introduction to life there today. Most of what is written about the country comes from the perspective of one or other tribe. There is nothing quite like this concise description of its major cultural traditions. The people most visitors will meet are well-educated, sophisticated, and well-versed in Western ways. Nonetheless, foreign businesspeople cannot hope to be successful without understanding the ancient and complex systems of behavior, values, and attitudes that underlie the country's vibrant social and business life.
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Afghanistan
The Essential Guide to Customs & Culture
by Nazes Afroz
Part of the Culture Smart! series
Afghanistan is situated at the crossroads of Asia, a strategically important location that connects the Middle East with Central Asia and the Indian subcontinent. Down the ages, it has been subjected to continuous foreign invasion and intervention-from Alexander the Great to Genghis Khan, and as a pawn in the struggle between the British and Russian Empires-making its people wary of outsiders. That history is being repeated in the twenty-first century. Afghanistan has always been seen from the outside as a realm of much intrigue and many myths. The Afghans tried to keep their distance from the outside world-especially from the Europeans who, whether in pursuit of imperial goals or simply as explorer-travelers, attempted to enter and traverse the land. Their very elusiveness attracted Westerners to this landlocked country of high mountains and breathtaking beauty, where age-old customs and traditions were zealously guarded, sometimes at the cost of many lives. The Afghan people are a tapestry of ethnicities woven over time-Pashtuns, Tajiks, Hazaras, Uzbeks, and many smaller ones. Society is organized mainly along ethnic and tribal lines, but ethnic identity becomes irrelevant when a common enemy threatens to take control of the country. There are also many shared values and unwritten codes of conduct that govern interpersonal relations, which are not taken lightly. Visitors are struck by the simplicity, hospitability, dignity, and generosity of the Afghan people, and often confounded by customs that they find hard to understand. Culture Smart! Afghanistan is a unique introduction to the background, habits, traditions, idiosyncrasies, suspicions about foreigners, and patterns of behavior of the Afghan people. It offers visitors invaluable information and insights that will help them to interact with Afghans, to interpret their behavior, and to behave appropriately in their company, whether in personal or business exchanges. Once the ice is broken, the rewards will be great.
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Jamaica
The Essential Guide to Customs & Culture
by Nick Davis
Part of the Culture Smart! series
Laid back, sun-drenched tropical paradise, or hotbed of drug-related crime and violence? Neither stereotype is true. Jamaica suffers from a PR problem, created largely by tabloid headlines written thousands of miles away. The reality is more complex and more fascinating. Despite its small size, Jamaica punches above its weight. Its footprints in sport and music are, like its people, larger than life. It is one of the few countries to have its own soundtrack- mento, ska, and reggae are popular around the world. The University of the West Indies campus at Mona is a regional source of excellence. Jamaicans have a fire that has been hard to douse. It was burning when their forefathers arrived on slave ships, barely alive after the middle passage, and it was there when they fought the British to a standstill in the Maroon Wars. In the English-speaking Caribbean they have a reputation for being brash, but the Jamaicans have a warmth that is unmatched. They are unafraid to talk to strangers, they'll laugh at nearly anything, they'll discuss and debate with passion, and they'll let you know it straight. Despite real economic and social problems, this beautiful and invigorating country regularly ranks among the top five happiest nations in the world in the annual Happy Planet Index. Culture Smart! Jamaica takes you beyond the clichés with a fresh, uniquely well-informed look at of one of the most intriguing countries in the region.
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Azerbaijan
The Essential Guide to Customs & Culture
by Nikki Kazimova
Part of the Culture Smart! series
For Westerners, the modern state of Azerbaijan may be hard to pinpoint. This small, oil-rich country in the southern Caucasus, on the southwestern shore of the Caspian Sea, only made its way on to the contemporary world map after the dissolution of the Soviet Union in 1991. As the world shrinks and competition for precious resources intensifies, the direction this strategically and economically important country takes will affect us all. The historically tolerant and pluralist Azeri people have an ancient history and a rich culture. Azerbaijan lay on the route of the Great Silk Road, the trade network that connected China with Europe, and its people have lived through centuries of conquests by different imperial powers. It was also situated in the heart of the Great Game, the struggle for control of Central Asia played out between Russia and the West at the turn on the nineteenth century, which seems to be going through a modern remake. Azerbaijan has been called 'the quintessential borderland, many times over: between Europe and Asia, Islam and Christianity, Russia and the Middle East, Turks and Iranians, Shi'a and Sunni Islam.' Azerbaijan was briefly independent after the First World War, when it was the first Muslim state to adopt progressive Western values. A democratic republic with full women's suffrage, it boasted the first women's high school, the first opera, and the first female opera composer, as well as the first ballet in the Muslim world. There followed seventy years of Soviet rule. After a bitter war in 1991-94, areas of Azerbaijan were occupied by neighboring Armenia, and the country has absorbed a huge number of refugees. At the same time, it is experiencing a new oil boom and the economy is growing. Among the people, there is a growing sense of national identity. Culture Smart! Azerbaijan looks at the many facets of this identity and explains the complex workings of Azerbaijani society. It will equip you with vital information and advice about the customs, practices, and sensibilities of a society poised on the brink of change.
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Libya
The Essential Guide to Customs & Culture
by Roger Jones
Part of the Culture Smart! series
Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships. Culture Smart! offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit-whether on business or for pleasure-into a memorable and enriching experience. Contents include: * customs, values, and traditions * historical, religious, and political background * life at home * leisure, social, and cultural life * eating and drinking * do's, don'ts, and taboos * business practices * communication, spoken and unspoken.
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Belarus
The Essential Guide to Customs & Culture
by Anne Coombes
Part of the Culture Smart! series
Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships. Culture Smart! offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit-whether on business or for pleasure-into a memorable and enriching experience. Contents include: * customs, values, and traditions * historical, religious, and political background * life at home * leisure, social, and cultural life * eating and drinking * dos, don'ts, and taboos * business practices * communication, spoken and unspoken.
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Italy - Culture Smart!
The Essential Guide To Customs & Culture
by Culture Smart!
Part of the Culture Smart! series
Italy delights and stimulates with its magnificent cities, monuments, landscapes, art, architecture, food, design, fashion, and people. Italian style and culture have been exported all over the world, but at home, Italian society and politics are facing challenges as the country struggles to maintain its standard of living, the stability of its currency, and its ability to provide jobs. Culture Smart! Italy provides vital information and practical tips to help smooth your path in different social situations.
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Colombia - Culture Smart!
The Essential Guide to Customs & Culture
by Kate Cathey
Part of the Culture Smart! series
Colombia has a spectacular and variant landscape, embracing tropical beaches, highland plateaus, the rugged, snow-capped peaks of the Andes, arid deserts, and dense Amazonian jungle. Colombian society is equally diverse. Stylish, cosmopolitan cities coexist with poverty in the beautiful countryside. As a result of the 16th-century Spanish conquest, modern Colombia's multiethnic society is a synthesis of Spanish, indigenous, and African traditions-evident in the music, in the food, and in Barranquilla's famous Carnival. The Colombian people are emerging from decades of crushing civil war and lawlessness with their spirits unbroken. Animated, lighthearted, and ever ready to enjoy the moment, they are looking to the future with hope and are eager to share their rich and beautiful country with the outside world. This pocket-sized book reveals Colombia's key customs and traditions, examines life at home and at work, and introduces some distinct and delicious culinary quirks. There is also advice on safe travel, vital information on how business is done, and how to communicate effectively across the cultural divide.
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Denmark - Culture Smart!
The Essential Guide to Customs & Culture
by Mark Salmon
Part of the Culture Smart! series
Mention Denmark and some people will think of marauding Vikings with horned helmets or one of Denmark's more famous exports-Carlsberg beer-or the fairy tales of Hans Christian Andersen. But of the Danes themselves they may know very little. The Danes tend to be more relaxed and less formal than their fellow Scandinavians-and more independently minded. In fact, Denmark used to be referred to by its puritanical northern neighbors as "the loose woman to the south." This book gives an insider's perspective on Danish home, work, and social life, and on the Jantelov-the principles underpinning the traditional Scandinavian virtues of modesty, equality, and social cohesion, but which also warn against the dangers of individualism. This book offers many practical tips on travelers should conduct themselves in Denmark and what to expect in social situations. Readers will discover that, beneath their quiet northern reserve, the Danish people are friendly, fair-minded, civilized, and warm.
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Singapore - Culture Smart!
The Essential Guide to Customs & Culture
by Angela Milligan
Part of the Culture Smart! series
Culture Smart! Singapore will introduce you to the rich and varied customs of this densely populated island-state. It describes its private, social, and business life, and tells you what to expect and how to behave in unfamiliar situations. In doing so it offers you a fuller, more rounded experience of this fascinating, conservative, "can-do" society. Singapore is a land of immigrants. Although the Chinese are by far the largest ethnic group, it is more of a salad bowl than a melting pot, and has never had a dominant culture or a single language. It is, however, possible to recognize a common identity that has emerged since independence in 1965. With no natural resources, the newly independent state invested in education and trade, and today this clean, sleek, air-conditioned nation is a global financial center that makes much of the West seem third-rate. Singaporeans are hardworking, goal-focused individuals who are both enterprising and modern. They love noise, color, and shopping, and are proud of being high-maintenance and competitive. Yet behind this consumerist faÇade is a deep respect for family and hierarchy, political passivity, and a fear of losing face. They often use two Hokkien words to describe themselves: kiasu and kiasi, that is, a fear of missing out and a tendency to be risk-averse. Culture Smart! Singapore describes how locals interact with each other and with outsiders, and tells you what to expect and how to behave in unfamiliar situations. For foreigners the culture shock can be subtle. Despite its Western veneer this is definitely an Asian city, and it is easy to make mistakes. Any open expression of anger is frowned upon, and while questions about politics will be met with silence, expect to be asked everything, including your salary.