Management Concepts

A Plain-English Guide to Government Writing Whether you're in the public or private sector, good writing skills are critical to your success in the workplace. Plain Language in Government Writing: A Step-by-Step Guide shows you how to apply federal plain-language guidelines to every type of writing — from emails, memos, and letters to agency communications, technical procedures, and budget justification statements. Through numerous exercises as well as examples from a variety of federal and state agencies, this practical guide walks you step-by-step through every phase of the writing process, providing tips for improved clarity, conciseness, and completeness. This valuable reference will help you: Write for diverse audiences in reader-friendly, plain language Overcome writer's block Gain confidence in your ability to write — and get results Make your writing visually appealing Prepare for briefings and presentations Recognize successful writing and identify what makes it effective A Plain-English Guide to Government Writing will enable you to express yourself more clearly and concisely, produce documents more efficiently, and work more effectively with others throughout the writing process.

Software Project Management: Measures for Improving Performance focuses on more than the mechanics of project execution. By showing the reader how to identify and solve real world problems that put schedule, cost, and quality at risk, this guide gets to the heart of improving project control and performance. • Identify measurement needs and goals • Determine what measures to use to maximize the value of data • Interpret data and report the results • Diagnose quality and productivity issues • Use metrics data to solve real problems This is a must-read for project managers and engineering managers working in organizations where deadlines are tight, the workload is daunting, and daily crises are the rule rather than the exception. The text provides simple run rate data through progressively advanced measures, as well as: • Examples that show you how to combine measures to solve complex problems • Exercises that guide you through best practices for metric program development and implementation From beginning to end, Software Project Management: Measures for Improving Performance guides you to improved project performance — long before you turn the last page!