Conflict Resolution & Mediation

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Leadership and Self-Deception

The Arbinger Institute

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Leading the Unleadable

Alan Willett

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Humble Inquiry

Edgar H. Schein

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Getting Along

Amy Gallo

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How to Lead When Your Boss Can't (or Won't)

John C. Maxwell

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The Anatomy of Peace

The Arbinger Institute

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The Outward Mindset

The Arbinger Institute

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The Thin Book of Trust

Charles Feltman

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25 Ways to Win with People

John C. Maxwell

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Collaborating With the Enemy

Adam Kahane

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Customer Service Basics

Kimberly Peters

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Dealing with Difficult People

Tony Schwartz

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Encouraging the Heart

James M. Kouzes

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Powerful Phrases for Dealing with Difficult People

Renee Evenson

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Powerful Phrases for Dealing With Workplace Conflict

David Dye

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Take the Bully by the Horns

Sam Horn

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The Mediator's Handbook

Jennifer E. Beer

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Toxic Workplace!

Mitchell Kusy

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101 Tough Conversations to Have with Employees

Paul Falcone

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Bosses, Coworkers, and Building Great Work Relationships

Harvard Business Review

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Emotional Intelligence At Work

Miku Kui

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Finally Focused

Fred Park

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Having Difficult Conversations

Harvard Business Review

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HBR Guide to Dealing with Conflict

Amy Gallo

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HBR Guide to Navigating the Toxic Workplace

Harvard Business Review

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HBR's 10 Must Reads on Negotiation (With Bonus Article "15 Rules for Negotiating a Job Offer" by Dee

Daniel Kahneman

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How to Be an Effective Group Leader

Bill D. Schul

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Leading the Unleadable

Alan Willett

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Little Book of Conflict Transformation

John Lederach

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Little Book of Restorative Teaching Tools for Online Learning

Lindsey Pointer

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Little Book of Trauma Healing

Carolyn Yoder

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Making the Case

Kimberly Guilfoyle

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Mediation and Negotiations: A Comprehensive Guide

Alfred Charles

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Nonflict

Amir Kfir

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The Age of Outrage

Karthik Ramanna

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The Charismatic Leader

John C. Maxwell

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The Little Book of Trauma Healing

Carolyn Yoder

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Turning the Tables on Toxic Bosses

E. D. Lewis

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You're It

Leonard J. Marcus

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25 maneras de ganarse a la gente

John C. Maxwell

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5 Senses for Success

Juli Geske-Peer

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A Bigger Prize

Margaret Heffernan

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À Chacun Ses Besoins Selon Ses Capacités

Eric Giegelmann

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A Million Reasons Why You Can't

Katrina Busselle

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A Perda do Emprego no Brasil

Valdete Souto Severo

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Abundance Leaders

Laura Freebairn-Smith

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Agile Coaching for Scrum Masters

Antonio Montes Orozco

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Align

Laura Marie Reese