EBOOK
About
Is a bully harassing your readers at school? Mismanaged conflict can lead to damaged relationships, mistrust, and hostility. You can't change how you feel when someone says or does something you disagree with, but you can control how you react. Using real-life examples and quotations, this book discusses the causes and effects of conflict and provides research-based information on how to resolve it. Readers take a quiz to discover their communication style, and take the first steps to improve how they deal with conflict so they can begin to mend their relationships.