Total Quality Management and Operational Excellence

Facts101 is your complete guide to Total Quality Management and Operational Excellence. In this book, you will learn topics such as Leadership and commitment, Policy, strategy and goal deployment, Partnerships and resources, and Design for quality plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.