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About
If you have ever had a conversation with a difficult person that you wished you had handled differently, The Mouth Trap will show you how to deliver a message and achieve the outcome you desire every time you speak. You'll learn to:
• Develop the confidence to repair mistakes, apologize, and create peace.
• Become adept at responding right the first time.
• Discover ways to navigate smoothly around difficult people with seemingly irresolvable work issues.
• Develop the confidence to repair mistakes, apologize, and create peace.
• Become adept at responding right the first time.
• Discover ways to navigate smoothly around difficult people with seemingly irresolvable work issues.
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Reviews
"[This is] the most dynamic, amazingly practical way to tactfully get what you want quickly and efficiently. Don't have a conversation without it!"
Mike Burke, training administrator for the US Marine Corp Maintenance Center, Barstow, Cal