This book provides a step-by-step guide for motivating individuals in your organization to work together as a team and fully commit to achieving common goals. It shows you how to use the Ladder of Commitment to effectively move people out of their comfort zones to the point where they readily accept change. It walks you step by step through the seven "things that matter most" in a relationship – both professionally and personally – in order to develop mutual and reciprocal trust, respect, and confidence. In the end, you will have the tools for creating a highly supportive environment where management and employees believe so strongly in one another they enthusiastically step forward together, going in the same direction at the same time, all doing the right things for the right reasons!
