But with billions of users, these platforms need only tweak their algorithms to generate more 'engagement'. In so doing, they bring unrest to previously settled communities and erode our relationships.
Social warming has happened gradually — as a by-product of our preposterously convenient digital existence. But, the gradual deterioration of our attitudes and behavior on- and offline — this vicious cycle of anger and outrage — is real. And, it can be corrected. Here's how.