Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if...
...you were better at persuading others and negotiating for what you want. ...you were more fluent at introducing yourself, making conversation, and following up. ...you were better at delivering feedback, receiving criticism, and using positive language. ...you were perceived as more diplomatic and charismatic.
Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book, it's the Swiss Army Knife of communication, a comprehensive set of tools to build strong relationships and avoid communication breakdowns.
With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
"Lisa is a dynamic and engaging public speaker, and this book shows you how to be an amazing communicator as well. No business person or educator should be without Smart Talk. Deep and wide, yet beautifully simple, it's a fantastic read. Should be required reading for every graduating student."
Garr Reynolds, author of Presentation Zen and The Naked Presenter
"Lisa B. Marshall's Smart Talk is the kind of book that feels at once fun to read and yet something that requires a pen and note paper. Busy? Not an excuse. Dig in."
Chris Brogan, CEO of Human Business Works, New York Times bestselling author
"Smart Talk teaches you to unleash the enchanting person inside you. It will help you end clumsy conversation, pitiful persuasion, and impotent influence."
Guy Kawasaki, bestselling author and Apple evangelist
