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Facts101 is your complete guide to Operations Now, Supply Chain Profitability and Performance. In this book, you will learn topics such as Strategy and Value: Competing through Operations, Processes: Turning Resources into Capabilities, Costs: The Price of Value Creation, and Quality: Meeting Customer Expectations plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.