Mugby Junction

Everybody hates the refreshment room at the junction, it's terrible. But the staff is convinced that they're running a great operation. When their boss returns from abroad to report that in French refreshment rooms they actually accommodate the guests as best they can, serve them edible food and are nice in general, the staff is shocked.
And so unfolds The Boy at Mugby, one of eight short stories in Mugby Junction written by Charles Dickens and a handful of other authors. The collection also includes the famous ghost story The Signal-Man, which the ninth Doctor Who, played by Christopher Eccleston, called "The best short story ever written."