The book concerns itself with a subject that has been the focus of concern for some time, with an increasing number of cases coming into public domain. The health service is finally admitting that its workers make mistakes, but has this far been reluctant to consider ways of dealing with them efficiently. Dr. Waluube considers the question from all sides, the doctors and hospitals as well as the patients', putting forward plans that should reduce the number of errors and improve ways of dealing with them when they occur. He also examines new measures being implemented following an inquiry in 1999.
