This book should be of interest to the management of all types of laboratories supporting all types of scientific disciplines. Even though the scientific processes may be different the overall approach to management is very similar including how technical processes should be managed and controlled. The book addresses principal elements of laboratory management, technical and support operations and offers several detailed how to procedures designed to help laboratory management to establish and maintain control through a continuous low level internal audit, (self assessment) process. This activity enables management to take prompt corrective action, maintain control and provides the ability to measure improvement over time toward achieving a higher, more efficient, cost effective level of quality services to its assigned customers. The objective of this book is to expand on the knowledge and understanding of laboratory quality/management system process.
