How's Your Computer-side Manner?

Uncovers communication mistakes professionals unwittingly make that hurt their credibilityReveals strategies for communication that take professional, online communication from good to exceptionalWritten by the professor of three highly acclaimed courses on communication with The Great Courses and AudibleAppeals to fans of Tony RobbinsGives readers the skills to ensure that the personal self and the business self are the same personPolishes one's online communication to be as seamless and engaging as face-to-face conversation