THREE SIMPLE STEPS FOR TRANSFORMING YOUR WORKPLACE Every office has them: the ever-complaining colleague...the co-worker who is constantly late for meetings...the boss who either blows up at you or blows you off...or the one person who drives everyone else totally crazy. The problem is, the conventional methods -- like repeated warnings, threats, and heartfelt discussions -- for dealing with this negative behavior often don't seem to work. Drawing on a wealth of professional experience as well as forty years of research, Lucy Gill exposes the futility of these common practices and replaces them with a three-step strategy for creating a productive, conflict-free workplace: 1. Get to the heart of the matter by focusing on what the real problem is. 2. Determine what problem-solving methods to avoid so that you don't perpetuate the conflict. 3. Choose a different and even surprising approach that will solve the problem and keep it solved. Whether you're just starting out in your career or you already have an office along the executive corridor, How to Work with Just About Anyone provides the key to success, satisfaction, and sanity in the workplace.
"Delivers on its promise. You'll wish you followed Lucy Gill's three-step process years ago!"
Jim Kouzes, coauthor, The Leadership Challenge; and Chairman, The Tom Peters Group/Learnin
"The methods in this book are unique. It is not a book about how to improve yourself of get along better with others. It is about how to get all those difficult people in your life to be more cooperative. I have used Lucy Gill's model with my clients and it works."
Robert M. Bramson, Ph.D., author of the bestselling Coping with Difficult People
"This book is a barnburner: with concise, clear examples, simple steps, and no clutter or jargon. Don't let this book get buried on your 'self-help' shelf."
Keith Irwin, managing partner, Tanner-Irwin Management consultants
