EBOOK
About
Discover how to get it right in your moments that matter, when the situation is complex and relational-and stakes are high. Transform the outcome of your difficult conversations and events, when you feel
• Threatened by charged emotions or uncertainty;
• Paralyzed by fear of saying (or doing) the wrong thing (again);
• Defeated by a relationship that seems damaged beyond repair;
• Confident of the results you desire, but unclear how to get them;
• Stalled in progress with others due to differing styles and perspectives.
In an ever-changing environment, instead of reacting and sabotaging success, Getting It Right When It Matters Most introduces research-backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (S.O.A.R.) cycle.
• Threatened by charged emotions or uncertainty;
• Paralyzed by fear of saying (or doing) the wrong thing (again);
• Defeated by a relationship that seems damaged beyond repair;
• Confident of the results you desire, but unclear how to get them;
• Stalled in progress with others due to differing styles and perspectives.
In an ever-changing environment, instead of reacting and sabotaging success, Getting It Right When It Matters Most introduces research-backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (S.O.A.R.) cycle.