Finding, Training, and Keeping Great Service Employees 101

This book is a detailed "how to" book on finding the career minded GREAT employees you need to move your organization forward in a positive manner. Included in the book are samples of
-A hiring process manual
-An employee policy manual
-Sample job descriptions

Using the ideas in this book may just save you a lot of blood, sweat, and tears. No theory here, just proven ideas that have WORKED.