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  4. Dancing With the Customer

EBOOK

Dancing With the Customer

101 Lessons Towards Service Supremacy

Paul Dorrian
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Pages
200
Year
2011
Language
English
Publisher
Penguin Random House South Africa

About

We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.

Related Subjects

  • General
  • Business Communication
  • Business & Economics
  • Adult Nonfiction

Artists

Paul DorrianAuthor