Customer Relations

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The Psychology of Selling

Brian Tracy

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Be Our Guest

Various Authors

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Go-Givers Sell More

Bob Burg

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Just Listen

Mark Goulston

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The Trusted Advisor

David H. Maister

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New Sales. Simplified.

Mike Weinberg

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Emotional Intelligence for Sales Success

Colleen Stanley

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Marketing

Brian Tracy

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High-Profit Prospecting

Mark Hunter

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How to Sell

Steve Radford

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The Innovator's Dilemma

Clayton M. Christensen

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The Innovator's Dilemma

Clayton M. Christensen

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The Introvert's Edge

Derek Lewis

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The Transformation Economy

B. Joseph Pine II

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The 11 Laws of Likability

Michelle Tillis Lederman

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AI for Marketing and Product Innovation

Dr. A. K. Pradeep

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Hug Your Haters

Jay Baer

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In Home Sales

Shai Ades

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Make Your Brand Legendary

Scott Wozniak

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Negotiation

Brian Tracy

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The Customer Success Professional's Handbook

Ashvin Vaidyanathan

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The Lost Art of Closing

Anthony Iannarino

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The Power of Nice

Linda Kaplan Thaler

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The Referral of a Lifetime

Tim Templeton

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A Complaint Is a Gift

Janelle Barlow

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A Crowdfunder's Strategy Guide

Jamey Stegmaier

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Building Brand Communities

Carrie Melissa Jones

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Career Confidence

Robynn Storey

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Corner Grocery Store Principles

Joe Mangiaracina

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Customer Success

Nick Mehta

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Digital Customer Success

Nick Mehta

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Do It! MARKETING

David Newman

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How to Deal With Difficult Customers: Turning Challenges Into Opportunities

Julia Adams

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Measure What Matters

Katie Delahaye Paine

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Nonstop Sales Boom

Colleen Francis

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Personalized

David C. Edelman

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Ridiculously Easy to Do Business With

David Avrin

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Sandler Enterprise Selling

David Mattson

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Sell Less, Earn More

Chuck Blakeman

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Selling Luxury

Robin Lent

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Superconsumers

Eddie Yoon

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The 10 Golden Rules of Customer Service

Deb Duncan

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The Business of Belonging

David Spinks

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The Cult of the Customer

Shep Hyken

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The Customer Service Revolution

John R. DiJulius III

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The Customer Success Economy

Nick Mehta

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The Experience Economy

James H. Gilmore

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The Golf Course Millionaire

Robin Ricther