Customer Relations

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The Psychology of Selling

Brian Tracy

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The Trusted Advisor

David H. Maister

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Go-Givers Sell More

Bob Burg

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Just Listen

Mark Goulston

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The Innovator's Dilemma

Clayton M. Christensen

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New Sales. Simplified.

Mike Weinberg

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Be Our Guest

Various Authors

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Marketing

Brian Tracy

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The Heart of Hospitality

Micah Solomon

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Hug Your Customers

Jack Mitchell

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The Customer Success Professional's Handbook

Ashvin Vaidyanathan

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Customer Success

Nick Mehta

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Digital Customer Success

Nick Mehta

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High-Profit Prospecting

Mark Hunter

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Measure What Matters

Katie Delahaye Paine

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The 11 Laws of Likability

Michelle Tillis Lederman

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The Business of Belonging

David Spinks

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The Cult of the Customer

Shep Hyken

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The Power of Nice

Linda Kaplan Thaler

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The Ultimate Guide to Launching Your Podcast

Stantheman Peters

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Customer Magic: The Macquarie Way

Joseph A. Michelli

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Emotional Intelligence for Sales Success

Colleen Stanley

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Fish! Sticks

Stephen C. Lundin

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From Impressed to Obsessed

Jon Picoult

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Harvard Business Review Sales Management Handbook

Prabhakant Sinha

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How Clients Buy

Tom McMakin

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Hug Your Haters

Jay Baer

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In Home Sales

Shai Ades

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Jobs To Be Done

Stephen Wunker

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Negotiation

Brian Tracy

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Ridiculously Easy to Do Business With

David Avrin

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Sandler Enterprise Selling

David Mattson

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Selling Luxury

Robin Lent

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Slow Down, Sell Faster

Kevin Davis

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Strategic Customer Service

John Goodman

Customer Relations - The Art of Difficult Customers - free audiobookCustomer Relations - The Art of Difficult Customers - free audiobook

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The Art of Difficult Customers

Jamie Ford

Customer Relations - The Convenience Revolution - free audiobookCustomer Relations - The Convenience Revolution - free audiobook

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The Convenience Revolution

Shep Hyken

Customer Relations - The Customer Centricity Playbook - free audiobookCustomer Relations - The Customer Centricity Playbook - free audiobook

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The Customer Centricity Playbook

Peter Fader

Customer Relations - The Economics of Emotion - free audiobookCustomer Relations - The Economics of Emotion - free audiobook

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The Economics of Emotion

Kyle M. K.

Customer Relations - The Experience Economy - free audiobookCustomer Relations - The Experience Economy - free audiobook

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The Experience Economy

James H. Gilmore

Customer Relations - The Growth Dilemma - free audiobookCustomer Relations - The Growth Dilemma - free audiobook

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The Growth Dilemma

Ryan Hamilton

Customer Relations - The Revelation Conversation - free audiobookCustomer Relations - The Revelation Conversation - free audiobook

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The Revelation Conversation

Steve Curtin

Customer Relations - The Simple Truths of Service - free audiobookCustomer Relations - The Simple Truths of Service - free audiobook

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The Simple Truths of Service

Ken Blanchard, Ph. D.

Customer Relations - Uncommon Service - free audiobookCustomer Relations - Uncommon Service - free audiobook

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Uncommon Service

Frances Frei

Customer Relations - 100 Proven Ways to Acquire and Keep Clients for Life - free audiobookCustomer Relations - 100 Proven Ways to Acquire and Keep Clients for Life - free audiobook

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100 Proven Ways to Acquire and Keep Clients for Life

C. Richard Weylman

Customer Relations - A Complaint Is a Gift - free audiobookCustomer Relations - A Complaint Is a Gift - free audiobook

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A Complaint Is a Gift

Janelle Barlow

Customer Relations - A Crowdfunder's Strategy Guide - free audiobookCustomer Relations - A Crowdfunder's Strategy Guide - free audiobook

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A Crowdfunder's Strategy Guide

Jamey Stegmaier

Customer Relations - A World Gone Social - free audiobookCustomer Relations - A World Gone Social - free audiobook

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A World Gone Social

Mark Babbitt