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Get the Summary of Gino Wickman & Tom Bouwer's ‘What the Heck Is EOS?’ in 20 minutes. Please note: This is a summary and not the original book. Original book introduction: Designed to engage employees in the EOS process and tools, What the Heck is EOS? uses simple, straightforward language and provides questions about each tool for managers and employees to discuss creating more ownership and buy-in at the staff level. After reading this book, employees will not only have a better understanding of EOS, but they will be more engaged, taking an active role in helping achieve your company's vision.