EBOOK

About
A concise, straightforward book on how to handle difficult people in your personal or professional life.
• Tips on how to work with different personality types (agressive, negative or lazy).
• Techniques for effective communication through body language and spoken and written communication.
• A simple, step-by-step guide to help readers learn how to say 'no'.
• Case studies make this a lively
• The author is frequently called upon for comment by women's magazines.
• Tips on how to work with different personality types (agressive, negative or lazy).
• Techniques for effective communication through body language and spoken and written communication.
• A simple, step-by-step guide to help readers learn how to say 'no'.
• Case studies make this a lively
• The author is frequently called upon for comment by women's magazines.