EBOOK
Cultural Sensitivity Training
Developing the Basis for Effective Intercultural Communication
Susann Kowalski(0)
About
Develop your intercultural sensitivity-and confidently manage personal and business relations in an intercultural environment!
With this book, you will learn why we all act 'automatically' in interactions with people from other groups and cultures, and how you can counteract these automatisms. The many exercises will guide you through recognizing your own cultural background, and identifying similarities and differences between cultures, to learning how to effectively interact in an intercultural environment.
• Gain a compact overview of models that help you to understand intercultural differences
• Assess and compare your own culture with the culture of your communication partners
• Learn different ways of reflecting on and resolving intercultural situations
• Apply what you have learned through the many practical exercises to situations you are currently facing
• Create a plan for developing your intercultural competencies to a higher level
Use this book for self-study, to accompany a course in intercultural competence or intercultural communication, or to find inspiration for additional exercises for the courses you offer yourself.
With this book, you will learn why we all act 'automatically' in interactions with people from other groups and cultures, and how you can counteract these automatisms. The many exercises will guide you through recognizing your own cultural background, and identifying similarities and differences between cultures, to learning how to effectively interact in an intercultural environment.
• Gain a compact overview of models that help you to understand intercultural differences
• Assess and compare your own culture with the culture of your communication partners
• Learn different ways of reflecting on and resolving intercultural situations
• Apply what you have learned through the many practical exercises to situations you are currently facing
• Create a plan for developing your intercultural competencies to a higher level
Use this book for self-study, to accompany a course in intercultural competence or intercultural communication, or to find inspiration for additional exercises for the courses you offer yourself.